Terms of Service
Last Updated: 26.01.2025
Welcome to Velopacker, an all-in-one bikepacking and touring planner ("Service"). These Terms of Service ("Terms") govern your use of the Velopacker web application. By using our Service, you agree to these Terms. If you do not agree, please do not use the Service.
1. About Velopacker
Velopacker provides tools to plan, organize, and manage bikepacking and touring trips. Our Service includes features such as route planning, itinerary management, and equipment checklists. Payments for our subscription-based Service are processed by Polar ("Polar"), our authorized reseller and merchant of record.
2. Eligibility
You must be at least 18 years old to use the Service. By using the Service, you represent and warrant that you meet this eligibility requirement.
3. Subscriptions and Payments
- Subscription Plans
- Velopacker operates on an annual subscription model.
- Subscription details, including pricing and renewal terms, are displayed during the checkout process.
- Payment Processing
- All payments are securely processed by Polar.
- By subscribing, you agree to Paddle’s terms of service and privacy policy.
- Renewals and Cancellations
- Subscriptions renew automatically unless canceled before the renewal date.
- You may cancel your subscription at any time through your account settings or by contacting our support team.
- Refunds
Refund requests are evaluated on a case-by-case basis. Please refer to our Refund Policy for detailed information.
4. User Accounts
- Account Creation
- To access the Service, you must create an account.
- You are responsible for maintaining the confidentiality of your login credentials.
- Account Termination
- We reserve the right to suspend or terminate accounts for violations of these Terms or misuse of the Service.
5. User Data and Privacy
- Data Collection
We collect and process personal data in accordance with our Privacy Policy.
- GDPR Compliance
If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or delete your personal data.
For data-related requests, contact support@velopacker.com
6. Intellectual Property
- Ownership
All content and materials provided on the Service are owned by Velopacker or its licensors.
- Restrictions
You may not copy, modify, distribute, or sell any part of the Service without prior written consent.
7. Prohibited Activities
You agree not to:
- Use the Service for unlawful purposes.
- Interfere with or disrupt the functionality of the Service.
- Attempt to gain unauthorized access to the Service or related systems.
8. Limitation of Liability
To the fullest extent permitted by law, Velopacker and its affiliates are not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
9. Modifications to the Terms
We may update these Terms from time to time. Changes will be effective upon posting. Continued use of the Service constitutes acceptance of the revised Terms.
10. Contact Information
For questions or support, contact us at:
support@velopacker.com